The CCPC was established on 31 October 2014 after the National Consumer Agency and the Competition Authority were amalgamated.

Our Goals

  1. We will use our statutory powers to increase compliance with competition and consumer protection law, taking enforcement actions where appropriate

  2. We will empower consumers to help them make informed decisions

  3. We will work to influence public debate and policy development, promoting competition and highlighting the interests of consumers

  4. We will support our staff’s ambition to maximise the CCPC’s impact and help our people achieve their potential

The CCPC has a broad mandate, with statutory responsibility for enforcing competition and consumer protection law. As well as our enforcement responsibilities, we have a responsibility to promote competition and consumer welfare.

We do this in a variety of ways. These include:

  • Conducting research

  • Undertaking studies

  • Publishing papers and making submissions to inform and influence Government policy

  • Publishing guidelines on competition and consumer protection law for businesses

We have a consumer helpline and website which give consumers information on their consumer rights and personal finance products and services.

We also have specific responsibilities in relation to:

  • Product safety

  • Alternative dispute resolution

  • Regulation of business relationships in the grocery sector

 

How we protect and promote competition and consumer welfare


Our role and functions are as follows:

Enforce

  • Enforcing competition law – we enforce Irish and European competition law in Ireland. We conduct investigations and can take civil or criminal enforcement action if we find evidence of breaches of competition law.

  • Enforcing consumer protection law – we enforce a wide range of consumer protection legislation. We have a variety of enforcement tools to tackle illegal practices by traders.

  • Assessing mergers – we must be notified about proposed mergers, acquisitions and takeovers which reach a certain financial threshold, and all media mergers. We assess whether they are likely to result in a substantial lessening of competition.

  • Enforcing product safety regulations – we work to ensure that product safety standards are being complied with through the General Product Safety Directive and other relevant regulations. We also share information about dangerous goods and enforcement measures across the EU through the RAPEX system.

 

Inform

  • Influencing public debate and policy development – we highlight to Government and other policymakers the possible impact of proposed legislation or regulations on competition and/or consumer welfare. We also study markets and recommend ways in which competition or the experience of consumers can be improved.

  • Informing consumers about their rights – we empower consumers by giving them information about their rights through our helpline and website. We also run public awareness campaigns.

  • Encouraging business compliance – we aim to foster a culture of business compliance by informing businesses of how to comply with the law.

  • Personal finance information and education – we have a specific role under legislation to provide personal finance information and education to consumers.

Protect & Regulate

  • Grocery sector regulations – we are responsible for monitoring compliance with the Grocery Goods Regulations, investigating complaints and, where appropriate, taking enforcement action.

  • Authorised Credit Intermediaries – we share responsibility for the advertising of credit facilities with the Central Bank and have specific responsibility for the authorisation of credit intermediaries and for maintaining the Register of Credit Intermediaries.

  • Alternative Dispute Resolution – we assess applications from parties that wish to become Alternative Dispute Resolution (ADR) entities. ADRs aim to resolve disputes between consumers and traders out-of-court.

You can find out more about our functions, activities and vision in our Strategy Statement.